Bidding from your computer is the quickest and most reliable method of bidding.

Depending on their needs, sellers can list their equipment in one of featured events or on marketplace-E. Bids or offers can be placed online so buyers from around the world can participate.

Sorry, this is usually difficult to arrange due to the distribution of equipment at the time of sale, unless the item is located at one of our Ritchie Bros. yards. Our independent inspections provide detailed in-depth reports on the condition of the equipment. This is backed up by our IronClad Assurance which lets you bid with confidence, even without needing to see the equipment yourself.

Whether an item has a reserve price is stated on the item detail page.

Our Customer Care Agents and Sales Representatives are ready to help you. Just call +353 1 860 5000 and we'll do our best to answer your questions.

1. Depending on the location of the item and the intended destination, VAT may be charged on your purchases or a VAT deposit may be required. Prior to purchase, please click here to see if you will need to pay a VAT deposit.
2. Any VAT deposits paid will be fully refunded upon receipt of the Final Proof of Export document.
3. Please note, we can only refund to the account from which the original payment was made.

Along with the final selling price, every item will be charged a Buyer Transaction Fee as well as any applicable sales taxes.

Every item won through an IronPlanet auction must be paid in full within seven (7) days. Items for which full payment has not been received within 7 days will be subject to late payment charges.

An Item Release form is provided to the buyer or the selected transportation provider after checkout is completed and full payment has been received. The Item Release form provides the buyer with the information needed to schedule pickup of the item.

Unless otherwise noted, you must pick up your item within eight (8) business days of the availability of the Release Ticket to avoid accruing storage fees.

There are two important pieces of information that you will need to complete your Checkout process successfully:

• A delivery address and valid VAT number.
• Buyers exporting equipment will also be asked to declare the final destination.

The process should take you less than five (5) minutes.

You will be able to access your Proforma Invoice immediately after you have completed Checkout.

Please call customer care at +353 1 8605000.

If you need to make any changes to your checkout, please contact our customer care team at +353 1 8605000.

If you don't know your delivery destination immediately after the sale, you have up to seven (7) days to complete the Checkout process and make full payment. Equipment must be moved from the seller's yard eight (8) business days after the availability of the Release Ticket.

PriorityBid^SM is our system for placing bids during the preview period of an auction. A significant amount of all bidding in our auctions occurs with PriorityBids; more than 70% of items typically have bids on them before auction day. Because they are placed during preview, PriorityBids have a delayed effect on the price of an item: the price does not change until the auction opens. There are several advantages of using PriorityBids:

• You do not have to be at your computer on auction day. When you place a PriorityBid, you specify the maximum you are willing to pay for an item. You will be told immediately if yours is the highest bid placed so far, but you will not know how much of your bid amount remains to protect you from later bidders. Your bid amount is confidential and our auction software will keep you in the lead against competitive bids through the preview and on auction day or until your maximum amount is exceeded. If you get outbid by another PriorityBid, an automatic email will immediately be sent to you.
• You can win the item for less than your maximum amount. In our style of auctions, the price the winner pays is determined by the price the runner-up was willing to pay. The final price is never more than one bid increment greater than the next-highest bid. So, if you have little competition, you can win an item for less than your maximum amount. We recommend you determine your "no regrets" price—the price at which, if someone else were to win, you would not regret the outcome—and then bid one increment below that. Bidding early helps ensure that you are the winner. When competing PriorityBids are placed for the same amount, the earliest bid takes precedence (it has Priority at that price), so submitting your bid early gives you an advantage. You can place a PriorityBid online any time day or night, or by fax during our Customer Care hours.
• Freedom to keep an eye out for other bargains. PriorityBids give you the freedom to browse and track other items on auction day without worrying about your "must-have" items. Our system acts as your assistant, constantly monitoring your PriorityBids and keeping you in the lead until the price goes beyond your designated maximum bid amount.

As auction day approaches, you can check the status of your PriorityBids in the Buying List of My Account. Make sure your email address and notification settings are correct in My Account Profile so that you can receive outbid notification emails. Before even being outbid, you can increase the maximum on any of your PriorityBids by placing a new PriorityBid on the same item for your new maximum amount (don't worry, you can not outbid yourself). Like all bids, PriorityBids are binding and can not be retracted nor reduced.

Buyers are responsible for transporting purchased equipment.

For assistance with transportation, see our logistics page

No. The seller is not required to load any piece of equipment or attachment into a container. The buyer must make arrangements for loading into containers with the buyer's transportation company. Exceptions will be stated on the item detail pages.

The seller is not required to dismantle any part of equipment for transportation. However, some sellers or storing agents may offer their services for dismantling for an additional fee. The buyer must make the request with the seller or storing agent. Contact information for the seller will be provided once IronPlanet has received full payment for the item(s) purchased. Any additional fees will have to be negotiated and paid to the seller or storing agent. IronPlanet will take no part in arranging dismantling unless otherwise stated on our website.

IronPlanet cannot provide additional dimensions and/or specifications on equipment above that which is provided in our inspection reports. Buyers may obtain dimensions and/or specifications by contacting the original equipment manufacturer, or visiting the manufacturer's website, contacting dealers in your area or doing your own search on the Internet. A buyer should work with their transportation company to review common references for dimensions. The seller may choose to assist you with additional information, but remember, the seller is not required to provide any additional information about the equipment.

IronPlanet and/or the pickup support coordination office will provide you with the seller's contact information once you have made full payment. You can also find this information, after full payment is made, on your online account by accessing the Item Release document.

The buyer must remove the equipment from Seller's premises no later than eight (8) business days after the availability of the Realease Ticket. After the 8th business day, the seller is allowed to charge the buyer storage fees. After sixty (60) calendar days since the item is released, the equipment may be deemed abandoned and disposed of with all storage fees and full commissions deducted from proceeds. (Please refer to our Full-Length Terms and Conditions: section V. Completion of Transactions under Buyer Removal of Equipment for additional information).

See Buyer Fees

To become a Qualified Buyer at IronPlanet in advance of bidding in an auction, you just need a valid EU VAT number, no deposit needed. However, IronPlanet requires all buyers from outside Europe to send a €2,000 deposit to receive auction-bidding privileges. If you do not win an item in the auction, the money will remain on deposit with IronPlanet as long as a Buyer wishes to retain auction-bidding privileges. A Buyer may request the return of their deposit from IronPlanet at any time via email. Please note that the deposit will be refunded to the same person/company who sent the deposit. For a refund of your deposit contact our Customer Care Agents at +353 1 860 5000 or EUCustomerCare@ritchiebros.com, or contact your local office. See our contact page.

In addition to the bid amount, you will be responsible for the transaction fee and VAT. Please see Buyer Fees and Taxes for more information.
Additionally, you will be responsible for the full cost of transportation payable directly to the company you hire to transport the equipment.

Full payment is due to IronPlanet within seven (7) days after the sale. You will need to complete our Checkout Process immediately after the sale in order to print an Proforma Invoice which correctly recognizes your delivery destination. Your Proforma Invoice will be available to you when you complete the Checkout Process. You will be able to access your Proforma Invoice any time after Checkout by using the Invoice link located in the Post Sale Info page for that item.

Any items not paid within terms will be considered in default and the buyer will be subject to a "Default Penalty" equal to any deficit that may occur when the item is resold plus a 14% commission on the resale price with a minimum fee of €2,000. This fee will be applied separately to each individual unit on which the winning bidder defaults. Please ensure your financing is arranged prior to bidding to ensure that the full payment will be received on time and to avoid any Default Penalties.

1. Depending on the location of the item and the intended destination, VAT may be charged on your purchases or a VAT deposit may be required. Prior to purchase, please click here to see if you will need to pay a VAT deposit.
2. Any VAT deposits paid will be fully refunded upon receipt of the Final Proof of Export document.
3. Please note, we can only refund to the account from which the original payment was made.

The buyer is responsible to arrange transportation and complete any required paperwork for customs. Ritchie Bros Logistics can provide an all-inclusive service to get your equipment to your chosen destination. Contact the Ritchie Bros. Logistics team today for more information or quotes. Call +31.1683.92200 or email: logistics@rbauction.com

The buyer is responsible to arrange transportation. IronPlanet can provide you with a list of freight forwarders or customs brokers prior to the auction. After the auction, you will be able to request transportation quotes from our Transportation Partners directly through the IronPlanet website.